Privacy Policy

Last updated: September 2026

Information We Collect

When you submit an inquiry or contact form on this website, we collect the information you provide voluntarily: your name, email address, WhatsApp/phone number, company, country, message content and any files you attach (such as drawings or cutting lists). We also record technical information such as your IP address and browser user agent for anti-spam and security purposes.

How We Use Your Information

We use the information solely to respond to your inquiry, prepare quotations, ship samples or orders, and provide after-sales support. We do not sell your information. Inquiry records are stored in our own database on our server and are accessible only to authorized staff.

Cookies

This website uses only the minimum cookies required for its own operation (session security tokens). We do not use advertising or cross-site tracking cookies.

Data Retention & Security

Inquiry data is retained as long as needed for business communication. Reasonable technical and organizational measures (server access control, upload whitelist, request rate limiting) protect stored information.

Third-Party Services

If you click WhatsApp or email links, communication then happens through those third-party services, which are governed by their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of the personal information you submitted by emailing us. We will respond within a reasonable period.

Contact

Tianjin Sipengda Automation Machinery Technology Co., Ltd.
Xiditou Town Industrial Zone, Beichen District, Tianjin, China
[email protected]